FAQs

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If you have an issue or question that requires immediate assistance, you can click the button below to message our Customer Service representative.

Please allow 8 - 12 business days from the time your package arrives back to us for a refund to be issued.

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Shipping Information

2. How long will it take to get my package?

Shipping varies depending on stock level and the process to make the product. Once product is made expect delivery between 8-12 days.

3. Is a tracking number included?

All products with the exception of patches and stickers include tracking. The reason for this is so that we can offer Free Shipping on those items. All patches and stickers will be shipped in a regular white envelope with a stamp.

4. Do you ship outside the US?

Currently we do not ship internationally. This is something we hope to add in the near future.

Orders & Returns

Iron-On Patch Information

1. How come my patch does does not have an iron-on back?

Your patch does indeed have an iron-on back, there is a protective paper blocking the adhesive. Make sure to peel the back of the patch before ironing.

2. How do you apply the the iron-on patches?

Whether you are using a household iron (back side) or a heat press (front side) please use a non-stick sheet (teflon or parchment paper) on the front of the patch. The reason for this is that sometimes the adhesive comes through to the front side of the patch when heated and the this will prevent the patches front side from sticking to something.

1.) Peel the protective backing

2a.) With a heat press - 300 degrees for 15 seconds - press from the front side ofpatch

2b.) With a household iron - 300 degrees (wool setting) for 15 seconds - press fromthe back side of the fabric.

3. Can the patches be washed?

Patches can be dry cleaned or washed in a washing machine with cold water -air dry.

4. Can the patch be sewed on?

A lot of buyers do end up sewing on the patches. We would personally peel the protective back first so its sticky and can be put where you want it and then sew through the border.